Delivery Information

Standard Uk Delivery

Your goods should arrive within 3-7 working days to any address in the UK.

Standard delivery is Free on all orders within the UK. 

Orders will be delivered by myhermes courier service, Royal Mail, or another delivery service of our choice depending on the size and weight of your order.

Tracking will be available so for your peace of mind we will email you with a tracking number so you can access their tracking service to track the progress of your parcel you are expecting to receive.

All orders are processed and dispatched on working days only (Monday to Friday) between 9am and 1.45pm. Orders placed after 1.45pm on a Friday will be processed the next working day (Monday). We do not process or dispatch orders on a weekend (Saturdays and Sundays) and on bank and public holidays.

If goods do not reach you after 14 days then please contact The Mystical Gift Shop. 

International Delivery  

We use various different courier companies depending on the size, weight and destination of your order. Postage prices vary depending on the size, weight and destination of your order. Orders are aimed to be delivered within 3-10 working days but not guaranteed as some destinations produce longer transit times. We will email you with an estimated delivery date.

The courier companies we use have a tracking service so for your peace of mind we will email you with a tracking number so you can access their ‘track my parcel’ service to track the progress of your parcel you are expecting to receive. However, to some destinations, especially smaller countries with no tracking infrastructure, it can be difficult for some of the courier services to get tracking information back and they cannot guarantee being able to provide tracking data.

All orders are processed and dispatched on working days only (Monday to Friday) between 9am and 1.45pm. Orders placed after 1.45pm on a Friday will be processed the next working day (Monday). We do not process or dispatch orders on Saturdays or Sundays and on bank and public holidays.

Customs  

If goods are being ordered from outside The Mystical Gift Shop’s country of residence, import duties and taxes may be incurred once your goods reach their destination. The Mystical Gift Shop is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the goods are being imported. Please be aware that goods may be inspected on arrival at port for customs purposes and The Mystical Gift Shop cannot guarantee that the packaging of your goods will be free of signs of tampering.